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  • Zatelco
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Zatelco Features

  • Audio Convertor


    Tired of getting calls from an unwelcome number? The caller doesn't even have a number? Blacklist feature helps to block any calls that you don't want to answer.
    Benefits:
    • Easy to check and edit the blacklist
    • Convenient to add in or remove a number from the list by feature codes
  • Blacklist


    Need to join a meeting when you are out of office?
    Need to hold a meeting for customers who are far away?
    Call Conference feature helps to join the meetings using the pre-set Conference Password anytime anywhere.
  • Call Conference


    Need to join a meeting when you are out of office?
    Need to hold a meeting for customers who are far away?
    Call Conference feature helps to join the meetings using the pre-set Conference Password anytime anywhere.
  • Call Recording


    Need to record every/part of incoming/outgoing calls automatically?
    Reluctant to pay more to get another call recording equipment?
    Call Recording feature helps to set up your own manageable call recording system.
    Benefits:
    • Complete data can be recorded, including voice, callerID, called extension, call time, call duration and so on
    • Restored securely in built-in storage space, easy to search and download
    • One-touch Recording can work anytime you want to record a call
  • Callback


    Always travelling and need to contact the office frequently?
    Don't want to afford to pay the bill calling back to office?
    Callback feature helps to allow the office to call back your phone once you called, that is also a good way to save your customers costs.
    • Complete data can be recorded, including voice, callerID, called extension, call time, call duration and so on
    • Complete data can be recorded, including voice, callerID, called extension, call time, call duration and so on
    • Restored securely in built-in storage space, easy to search and download
    • One-touch Recording can work anytime you want to record a call
  • Click to Call from Outlook


    Outlook is the necessary and popular office working tool.
    Want to find a way to click to call from outlook contacts’ list?
    Need to improve the working efficiency?
    Zatelco IP PBX can be integrated with Outlook with xtelsio TAPI.
  • CooVox IP PBX Integration with Elastix


    Need to integrate CooVox IP PBX with your existed Elastix system?
    Need to simplify the routing of calls or to reduce call costs?
    Zatelco IP PBX can work perfectly with Elastix. (Zatelco P Series Hardware Appliance support Elastix installation)
  • Data Storage


    IP PBX is suddenly down or failed for wrong operation, and every data is getting lost…
    How to avoid such accident? Back up your files!
    Please follow the guide below to learn how to store the data.
  • Follow Me


    Difficult to be reached when carrying several numbers and always travelling?
    Can't afford to miss an important call?
    Follow Me feature helps to ring up every single number of yours in turn until you are assuredly reached.
  • Feature Code


    Feature code is the fastest way to execute an action in phone calls, which will help you promote the productivity in your daily working. Do you know all the feature codes for all the fast action?
    The following document will introduce all the feature codes to you in detail. Of cos, if you changed some feature codes, please just follow your updated feature codes.
  • Hot Standby

    Need the system running all the time?
    Hot Standby feature helps to backup the whole system configurations and automatically transfer to the other device, so your system will be always in order.
    Benefits:
    • Regular working can continue when one system crashed
    • Regular working can continue when one system crashed
    • Important data never gets lost
  • IP Phone System Security Guide


    In order to prevent insecurity issues happening then reduce economic loss, Zatelco always focus on the security protection of your IP Phone system, such as SSH access, brutal SIP flood, or TLS registry, firewall...
    We won’t promise you that your system will not be hacked the following guide, but continue working on this side of things, learning more about security settings, implementing your system security as you need is the only thing you need to do.
  • Integration with Lync Server


    Microsoft LYNC Server 2013 is an Enterprise unified communications solution that offers a host of features including instant messaging, presence, VoIP and audio/video/web conferencing, etc. For organizations that have deployed the core Lync Server 2013 product, these features are available within an organization, between organizations and with external users on the public internet.
    Enterprise Voice upgrade for Lync Server 2013(requires additional licensing) allows breakout to the PSTN through a supported gateway or PBX system.
  • Phone Provisioning


    Want to save time to configure dozens of IP Phones?
    Need centralized deploy all the IP Phones in the enterprise?
    CooVox IP PBX can support phone provisioning to achieve this!
    Phone provisioning supported IP Phone brand:
    Akuvox, Cisco, Grandstream, MOCET, Yealink, Zatelco
  • Remotely Integrate Two CooVox IP PBX


    More than two offices located in different cities/countries?
    Wanna connect the IP PBXs located in different places to achieve free call during the different offices?
    Here we can introduce you how to achieve this.
  • Skype for SIP


    Need to make calls all over the world but tired of looking for SIP providers?
    Cost is too high to call to some certain countries?
    Skype for SIP feature helps to make call to anywhere at common Skype rates.
  • Virtual Fax


    Need to use fax but don't have or hate to buy a fax machine?
    Need a simple and unified fax system?
    Virtual Fax feature helps to build up a great fax system without a legacy fax device.
    Benefits:
    • Every user in the system can easily send/receive fax and manage history files
    • No maintenance cost on fax machine, saving energy and materials
    • Time-saving fax procedures
  • Voicemail to Email


    Be out of office for a trip?
    Don’t want to miss any call or voicemail?
    Leave your Email address so that voicemail from any call can reach your email.
    Check your missed calls voicemail anywhere when you are out of office.
  • VPN Settings


    Need secure communication.
    Here is the useful feature for you. Benefits:
    • Protecting voice over IP from being hijacked
    • Make sure the VoIP telephony can work normally
    • Protecting the system against hackers